Who is Liable for Faulty Products?

We as consumers expect the best when we are purchasing a product. We go to trusted retailers and hardly ever think twice about the fact that something could go wrong; however if something were to go wrong we expect the retailer to take action to put it right.

Faulty products have the potential to cause harm; a faulty electrical item could catch fire and burn you or a chair that you have purchased could collapse when you attempt to use it. Accidents like these due to faulty products could leave you with serious personal injury such as burns, fracture or broken bones and head injury or even loss of limbs in extreme cases.

An example of a successful compensation claim is of a woman who attempted to take the cork out of a bottle of wine only to have it shatter in her hand causing her to be permanently scarred and with a loss of sensation in her thumb. She was awarded £6,000 in damages.  

There are four main types of compensation claims that can be made under the existing Consumer Protection Act. These are:

• Manufacturing – this is when the fault or contamination of a product occurs during the manufacturing process.
• Design – if a product is poorly designed it presents danger
• Warnings – this is when a manufacturer fails to display the correct warning signs on a product
• Failure to recall – refers to if a manufacturer finds a fault with a product but fails to recall it

As you can see from the list above when a fault occurs with a product and causes personal injury, the fault generally lies within the manufacturing stages of a product meaning that if you pursue a compensation claim you will be claiming against the manufacturer of a product. Thousands of people in the UK have already made successful compensation claims after suffering personal injury as the result of a faulty product.

Instances where faulty products cause personal injury do exist and the results of this can be devastating. The Consumer Protection Act 1987 was brought about so that you, the consumer, are protected if the worst does happen and you suffer as the result of a fault or contamination with a product. Thanks to the Consumer Protection Act you are able to make liability claims against the manufacturer of a product that can be proven to have caused you personal injury.

If you have suffered in the last three years as the result of a fault or contamination of a product then you could be entitled to compensation. Personal injury compensation can be claimed to cover the injuries that you sustained, any medical costs that you have encountered and any loss of earnings that you have had since your injury occurred.

Accident Consultant are experts in personal injury compensation claims and have helped many people just like you claim the compensation that they deserve after falling victim to a faulty or contaminated product.

If you would like to get a claim under way after suffering injury from a faulty product then call us today on 08081 68 69 70 or alternatively fill in our online claim form to the right of this page.